compiling the basic human resources indicators in health system

نویسندگان

محمد حسین یارمحمدیان

دانشیار، مدیریت برنامه ریزی آموزشی، مرکز تحقیقات آموزش پزشکی، دانشگاه علوم پزشکی اصفهان، اصفهان، ایران. مریم یعقوبی

دانشجوی دکتری، مدیریت خدمات بهداشتی و درمانی، مرکز تحقیقات مدیریت و اقتصاد سلامت، دانشگاه علوم پزشکی اصفهان، اصفهان، ایران. (نویسنده ی مسؤول)[email protected] email: جهان آرا ممی خانی

مدرس، مدیریت خدمات بهداشتی و درمانی، دانشگاه علوم پزشکی امیرکبیر، تهران، ایران. مریم انصاری

دانشجوی دکتری، فلسفه تعلیم و تربیت، دانشگاه اصفهان، اصفهان، ایران. جهانگیر کریمیان

چکیده

introduction: evaluation of human resources requires proper indicators for its performance measurement. in fact, compiling indexes consider as the basic source of information evaluation. the aim of this study was to compiling the basic human resources indicators in health system to provide enough information to evaluate human resource management in this sector. this work developed by designing a conceptual framework to compile and classify the indicators. methods: in this descriptive/ applied study, which carried out in 2006-7, the research sample was human resources office of university of medical sciences in isfahan. to implement various stages of the scientific projects a conceptual framework for the project was designed and according to it the indicators was compiled using ippo model and validation of the method was performed using concentrated discussion groups. results: the designed indicators were categorized in seven groups, including input, process, output, efficiency, effectiveness, productivity and outcome. total indicators in this index were 60.the final score of university human resources department was 1042 that had been allocated 63% of the total score. conclusion: indicators considered as the most important tools in monitoring and evaluation activities of units of human resources in organizations. hence, compiling indicators, as a human resources information system evaluation tool at different levels of health system is the most important tasks of managers and experts in this field.

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